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  • Customers Management

Gym booking apps: an indispensable tool

8 November 2021

The last two years have been exceptionally tough for gym operators, a form of activity that – more so than others – has been hit hard by the health emergency. After many months of...

  • Customers Management

THE DIGITAL TRANSFORMATION OF ENTERPRISE: THE CLIENT’S KEY ROLE

12 February 2020

Where does the essential input required to start up a digital transformation process in SMEs come from? From the administrator? From the innovation manager? From the employees with most digital...

  • Customers Management

CUSTOMER LOYALTY COMES THROUGH THE CRM: IMPROVING ASSISTANCE IS ESSENTIAL

12 February 2020

A loyal customer is a customer who continues to make purchases from a company, who is not tempted by offers from competitors, and who therefore guarantees constant, regular revenue, without the need...

  • Customers Management

Hotels: how to manage guests during their stay and how to get them to come back

12 February 2020

Competition is constantly growing in the hotel world, and is also increasingly fierce. The only way to consolidate your own clients and win new market shares is to distinguish yourself from your...

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